Frequently asked questions

Yes, every Advanced Car Hire rental includes free tyre and glass cover as standard, across our entire fleet, with no extra charge or add-on required. This covers the first damage to windows or windscreens and up to two damaged tyres during the rental; any further tyre or glass damage after that is handled under the standard terms. This is separate from our Zero Excess Option and gives you extra peace of mind against two of the most common types of damage on Namibia's gravel roads. Full terms and conditions apply, and we're happy to walk you through the specifics before you set off.

Yes, a 4x4 is strongly recommended. Around 90% of Namibia's roads are gravel, and the high ground clearance and all-terrain tyres suit these surfaces far better. Smaller cars often pick up underbody damage on gravel, which no car rental company in Namibia covers. Our guide to the best self-drive routes in Namibia shows where a 4x4 earns its keep.

Yes, all our rentals include unlimited kilometres, with no distance caps or extra mileage charges.

Under Namibian law the minimum driving age is 18. To rent from us you must be at least 18 and have held a valid driver's licence for more than one year. This applies across our 4x4 and camping fleet.

Yes. A valid credit card and a pre-authorisation deposit are required at collection: N$15,000 for rentals within Namibia and N$25,000 for travel outside Namibia. On arrival at our Windhoek office we deduct the rental amount only if it has not been paid in advance.

Cancellations 14 to 8 days before arrival are charged at 50% of the total confirmed amount. Cancellations 7 days or less before arrival, or once you have arrived at our offices, are charged at 100%. Refunds, where applicable, are processed only once written cancellation confirmation has been received.

Yes. We collect you from Hosea Kutako International Airport and take you to your guesthouse, then transfer you to our office the following day for collection, all included in your rental price. Only one transfer from the airport to Windhoek and one from Windhoek to the airport is permitted per rental. Complimentary transfers are free within our office hours (Monday to Friday, 08:00 to 17:00); a charge applies to transfers outside these hours.

Once you confirm your booking and send your arrival details, we immediately schedule your complimentary airport transfer at Hosea Kutako International Airport. It is arranged automatically, so there is no need to confirm beforehand or email to check. Complimentary transfers are free within our office hours (Monday to Friday, 08:00 to 17:00); a charge applies to transfers outside these hours.

Bedding is an optional extra, charged per person per day. Each set includes a pillow, a sleeping bag and a mattress, packed with the rest of your camping equipment kit.

You can see everything on our full camping list, from the rooftop tent to the fridge, chairs, table, cutlery and gas.

Collection usually takes 45 to 90 minutes, depending on your experience and questions. It covers a walkthrough of the rental contract, the vehicle and its functions such as the 4x4 system, and a full demonstration of the camping equipment.

It is approximately a 45 minute drive from Hosea Kutako International Airport to our office in Windhoek.

If your driver's licence is printed in English and shows your photo, you will not need an international driver's licence. If it does not meet both requirements, you need an International Driving Permit (IDP) alongside your original licence. We recommend carrying both for the full rental period.

Only if you plan to travel into Southern Africa's most remote areas. Namibia has roughly 90% mobile coverage, including most tourist routes, so a satellite phone is not necessary for most trips. For everyday connectivity we recommend a local prepaid SIM from MTC, Namibia's main mobile network.

Botswana, South Africa, Zimbabwe, Zambia, Angola (upon request), Mozambique, Malawi, Eswatini and Lesotho. Our guide to cross-border travel in a 4x4 explains what each crossing needs.

Yes, our terms and conditions apply in all neighbouring countries except for Angola, Mozambique, Malawi, Eswatini, Lesotho and Zambia.

In two ways. While driving, it runs off the car battery, drawing power only while you are on the move, so there is no risk of draining the battery. While camping, it runs off a long cable we supply that plugs into your campsite's power source, giving uninterrupted cooling.

Yes, all our rooftop tents are equipped with a mosquito net.

Yes. Our YouTube channel has videos on setting up your roof tent, what to expect at the airport, what to do if you have problems on the road and more.

Yes, as long as the vehicle is not booked out straight after you. Call our 24-hour line on +264 81 287 6932 as early as you can and we will extend your agreement and confirm the adjusted total before you continue.

Yes. One-way rentals are available across Namibia and the region, including Swakopmund, Sesriem, Victoria Falls, Kasane, Maun, Cape Town and Johannesburg, for a one-way fee quoted per route. See our one-way fees page or ask us to confirm the exact fee for your route.

We strongly advise against it. Animals roam freely and are hard to see after dark, and gravel roads hide corrugations and washouts. Plan each day to reach your lodge or campsite well before sunset, and if you are delayed, slow right down and call our 24-hour line. Our self-drive safety guide covers the full picture.

Yes. Baby seats and booster seats can be added to any rental when you book, so they are fitted and ready at handover. You will find them in the extras list on our rates page.

The Toyota Hilux, Land Cruiser and Fortuner run on diesel; the Suzuki Jimny runs on petrol. The double cabs and the Cruiser carry long-range tanks (145 to 160 litres), so range is rarely an issue, but fuel stations can be far apart: fill up whenever you pass through a town. Our fuel and distance planner helps you plan each leg.